Help & Support
At Ozasvi Booking, we are committed to providing smooth and reliable service. If you need assistance, we are here to help.
1. How Can We Help You?
You can contact us for:
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Booking related issues
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Service provider support
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Payment related queries
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Refund & cancellation assistance
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Account login problems
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Technical issues on website or app
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General inquiries
2. Frequently Asked Questions (FAQs)
🔹 How do I make a booking?
Simply visit ozasvibooking.com, choose your required service, select date & time, and confirm your booking.
🔹 How can I cancel my booking?
You can cancel your booking by logging into your account or contacting our support team.
🔹 When will I receive my refund?
Refunds (if applicable) are processed within 5–7 working days, depending on your payment method.
🔹 I am facing payment failure. What should I do?
If your payment failed but money was deducted, please contact us with transaction details. We will verify and resolve the issue.
🔹 How can I become a service provider?
You may contact us via email or phone for vendor registration details.
3. Contact Support
If you need immediate assistance, reach out to us:
Website: ozasvibooking.com
Email: [email protected]
Mobile: +91 800-400-70-80
📞 Support Hours:
Monday to Saturday – 9:00 AM to 6:00 PM
Sunday – Closed
4. Response Time
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Email queries: Within 24–48 working hours
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Phone support: Immediate during working hours
5. Escalation
If your issue is not resolved satisfactorily, you may request escalation by writing to us with the subject line:
“Escalation Request – Ozasvi Booking”
We value your trust and are committed to resolving your concerns quickly and fairly.